08-05-2023 12:07 AM
Hi! I'm wondering if the pay as you go customer will have the same opportunity as pay monthly customers with roaming. I mean at the moment pay as you go customer will have to pay £10 a week for roaming, while pay monthly customers will be paying only £15 a month. Can't they make the same for all the customers?
08-05-2023 08:48 PM - edited 08-05-2023 08:51 PM
Hey there. Life is not fair. Us contract customers have been paying a roaming charge for nearly 2 years now while pay as you go will only start soon. So we contract customers didn’t get same opportunity as pay as you go customers. While I do agree it should be same for everyone. Only EE can decide who gets what but life’s not always fair mate.
08-05-2023 09:59 PM
If you want to avail yourself of pay-monthly services, you are free to convert to a pay-monthly plan. EE have made a commercial decision to price PAYG roaming in the manner they have.
08-05-2023 11:33 PM
For most, if not all, other charges PAYG is cheaper than contract. It seems unusual for EE to make EU roaming charges dearer for PAYG.