Reset pay as you spend cap

Siraajshabir13 · ‎14-10-2025

When does the spend cap get reset at the start off every month or when my add on is due?

XRaySpeX · ‎14-10-2025

This is PAYG. It has no bills.

There are Spend Limits of £40 / transaction & £240 / month for Charges to Mobile. The month starts when your pack renews.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

Lesley_W · ‎14-10-2025

Hi @Siraajshabir13

Thanks for coming to our community.

Your spend cap resets the same date every month. This is the day your bill gets produced and your allowances reset. If you aren't sure what date this is, it will should you on your online account.

Lesley

XRaySpeX · ‎14-10-2025

This is PAYG. It has no bills.

There are Spend Limits of £40 / transaction & £240 / month for Charges to Mobile. The month starts when your pack renews.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Shabba990 · ‎25-11-2025

Please can u take mine off or rest it please

XRaySpeX · ‎25-11-2025

@Shabba990 : No, the spend limits for PAYG are fixed. All PAYG users have them.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP