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Reset pay as you spend cap

Siraajshabir13
Visitor

‎14-10-2025 02:38 AM

When does the spend cap get reset at the start off every month or when my add on is due?

0 Helpful
2 REPLIES 2
Lesley_W
EE Community Support Team

‎14-10-2025 09:58 AM

Hi @Siraajshabir13 

Thanks for coming to our community.

Your spend cap resets the same date every month. This is the day your bill gets produced and your allowances reset. If you aren't sure what date this is, it will should you on your online account.

Lesley

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Lesley_W

‎14-10-2025 02:27 PM

This is PAYG. It has no bills.

There are Spend Limits of £40 / transaction & £240 / month for Charges to Mobile. The month starts when your pack renews.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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