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Reconnecting

Fyaz1
Visitor

‎11-09-2022 10:54 AM

I have not used my pay as you go mobile phone for almost 11 months as i was away from UK. I am returning to U.K on 19th september 2022. Kindly let me know, if i can Top up and use my phone. 

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎11-09-2022 11:25 AM

@Fyaz1  Your going to need a new SIM card.  Your sim will have been deactivated for lack of use.  Your number will be gone and you can just get this back. 

 

to keep a sim active you need to make a chargeable call/text every 2 months. 

EE or any other network for that matter can not keep unused SIM cards going.   

 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.