21-09-2026 01:35 AM
I need to connect some my devices , because I earlier paused them , but now the app is improved and I don’t where to find the devices which are saved previously
Solved! See the answer below or view the solution in context.
21-09-2026 10:01 AM
Hi @24Mohamadi
Thanks for coming to the community.
If there was maintenance taking place on the app overnight, you'd only be able to resume the connection to the paused devices until it is up and running again.
You can do this by going to Manage then Broadband and select the groups or devices that were paused.
Michael
21-09-2026 10:01 AM
Hi @24Mohamadi
Thanks for coming to the community.
If there was maintenance taking place on the app overnight, you'd only be able to resume the connection to the paused devices until it is up and running again.
You can do this by going to Manage then Broadband and select the groups or devices that were paused.
Michael
30-09-2026 02:21 AM
This shouldn’t be a app only feature… and it’s been that way for years you guys have to change it as it hurts your customers