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PAYG Auto top up

gresgow
Visitor

‎10-09-2022 08:49 PM

Hi

My bank card is registered with EE and linked to my phone number.  I switched PAYG packs and also texted "ALL PACKS" to 150 for EE to take my top up amount from my bank each month at the renewal date.  I have not received any acknowledgement of this and was wondering if there is any way the I can check if this has been set up successfully.

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎10-09-2022 11:20 PM

Look in your online MyEE to see if you have a direct payment set up.

Texting ALL PACKS to 150 doesn't itself set them up. All it does is tell you what packs are available.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP