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Re: Free data

Ester4
Explorer

may I get emergency data 

1 SOLUTION

Accepted Solutions
Michael_D
EE Community Support Team

Hi @Ester4 

Welcome to the community.

If you have a pay as you go SIM, we are not able to offer any kind of emergency data.

Occasionally there may be offers to get free data but these are only available if you receive a text about the offer. If you don't receive a text like this, you would need to top up to purchase a pack or add-on to have data.

If you have a pay monthly contract account, your plan may include Stay Connected data if you don't have unlimited data, which lets you carry on having a data connection at a reduced speed, even if your data allowance has been used up.

Michael

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3 REPLIES 3
Ester4
Explorer

May I ask for emergency data please 

XRaySpeX
EE Community Star
EE Community Star

@Ester4 : Not on PAYG!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Michael_D
EE Community Support Team

Hi @Ester4 

Welcome to the community.

If you have a pay as you go SIM, we are not able to offer any kind of emergency data.

Occasionally there may be offers to get free data but these are only available if you receive a text about the offer. If you don't receive a text like this, you would need to top up to purchase a pack or add-on to have data.

If you have a pay monthly contract account, your plan may include Stay Connected data if you don't have unlimited data, which lets you carry on having a data connection at a reduced speed, even if your data allowance has been used up.

Michael