Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: App undergoing maintenance

Profile closed
Not applicable

‎20-09-2023 12:00 PM - edited ‎20-09-2023 12:01 PM

I am having the same issue right now. I just joined EE today, installed the app and cannot access it at all.

I can't link my phone because it keeps telling me to try again later and I can't even check if my 20GB pack for £10 is working. It has been 5 hours since I've join and I literally cannot do anything and it's driving me insane.

Navigating through the EE site is a damn nightmare too and all of this is already ruining my first impressions of EE.

 

 

I just moved from GiffGaff as well and I'm lowkey starting to regret it.

0 Helpful
1 REPLY 1
Leanne_T
EE Community Support Team

‎20-09-2023 01:50 PM

Hi @Profile closed 

Thanks for coming here. 

Can you access your My EE account online through a web browser and link your new EE number? 

To check your allowance and pack details, please text BALANCE to 150. 

Leanne 🙂

0 Helpful