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Question about roaming

Yan8
Investigator
Investigator

‎27-01-2024 06:34 PM - edited ‎27-01-2024 06:34 PM

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Hi

The pack I use in the UK is pay as you go. I’d like to ask a question about using data in the EU.

If I fly directly to Spain for 3 days after traveling in France for 3 days, can I just purchase the £10 package for 7 days access? Do I need to buy or activate the package again when I arrive in Spain?I'm a little confused about whether I can use this package in a different country if I buy it only once.

Thanks！

0 Helpful
7 REPLIES 7
XRaySpeX
Grand Master
Grand Master

‎27-01-2024 06:38 PM

You may use the £10 roaming add-on for 7 consecutive days in any EU country. You do not need to worry about switching between countries during those 7 days.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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Yan8
Investigator
Investigator
In response to XRaySpeX

‎27-01-2024 06:43 PM

Thank you!

Does it mean that if I buy this package when I arrive in the first country, I don't need to do anything extra when I go to other countries, such as resending a message to activate it?

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XRaySpeX
Grand Master
Grand Master
In response to Yan8

‎27-01-2024 06:45 PM

NO, within the 7 days.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
Yan8
Investigator
Investigator
In response to XRaySpeX

‎27-01-2024 06:52 PM

Sorry, my English is not very good and there is something I don't understand.

Can I ask that the word "no" in your reply mean that I don't need to do anything else for 7 days?

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XRaySpeX
Grand Master
Grand Master
In response to Yan8

‎27-01-2024 06:54 PM

That is correct!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
Yan8
Investigator
Investigator
In response to XRaySpeX

‎27-01-2024 06:55 PM

Thank you！

0 Helpful
XRaySpeX
Grand Master
Grand Master
In response to Yan8

‎27-01-2024 06:58 PM

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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