My £5 plan used to renew automatically as long as I had enough credit. Since I went on holiday in March, it stopped renewing automatically even when I had enough credit, so I would do it manually. I received a message in July, as usual, saying my £5 plan was available but needed to top up for it to renew. I topped up on 25th July and had £8 but I noticed yesterday that it did not renew. Checked my balance this morning and I had £7.90 so why hasn't it renewed my £5 plan?
