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Pay as you go Sim

Bear67
Investigator
Investigator

I live in Australia but am traveling to Canada shortly. How do I pay my PAYG sim fee so I can still use it?

5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

You mean top-up? You know you can't use your pack there?

Try using Fast Top Up online with a UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_B
EE Community Star
EE Community Star

@Bear67   Why are you using a UK SIM card at all ?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Hi XraySpecx,

I thought I could use it in any country as Long as I pay the sim fee every month???

If not, any suggestions? I’ll be in Canada for 2 weeks.

Thanks for your input.

Hi @Chris_B 

I thought I could use it in any country as Long as I pay the sim fee every month???

If not, any suggestions? I’ll be in Canada for 2 weeks.

Thanks for your input.

0 Helpful
 
XRaySpeX
EE Community Star
EE Community Star

Yes, you can use it in any country as long as you keep it topped-up but you can't use your usual packs but only make calls & texts at the charges or buy roaming add-ons as set out in https://ee.co.uk/help/help-new/roaming-costs/countries/canada .

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP