09-05-2023
02:34 AM
- last edited on
09-05-2023
09:27 AM
by
JeanT
Hello, I paid £15 for a top-up thinking that I could renew my £15 extra option, but it's a rip-off! The £15 will only be automatically taken on May 20th, and I called on the 10th and accidentally paid directly with my card for a measly "add-on extra" of 500 MB. These scammers, so am I to understand that from now on, I will pay £13.50 each time for every 500 MB until May 20th when they will finally activate my extra option and I will have a peaceful 25 GB per month? Rip-off, rip-off, rip-off! I'm going to EE tomorrow, and if they cannot activate those 25 GB in addition to the 500 MB from May 12th, don't try to make me pay £13.50 each time for a lousy add-on of 500 MB. I will terminate the services and find a way to get my £15 back. So this is a tutorial how to trow to the bin 28£
Solved! See the answer below or view the solution in context.
09-05-2023 05:40 AM - edited 09-05-2023 05:53 AM
Thank you, master, I didn't realize that I paid in advance for the extraoption(pack) and those 500MB were not extra data but a bonus that came with the actual extraoption(pack) for £13.50. It was all due to me not noticing the message "NOW to 150.Thinking that I would be forced to pay each time like a fool for 500 MB each until May 21st when my pack of £13.50 would be initially refreshed, without realizing that I actually paid in advance and those 500 MB were a bonus data, not an extra data hahaha."
09-05-2023 03:38 AM
What is a £15 "extra" option?
A 1 week 500 MB data add-on is only £3. So just what is it you have bought?
What does texting AL to 150 from your no. fully report verbatim (it is free)?
09-05-2023 05:40 AM - edited 09-05-2023 05:53 AM
Thank you, master, I didn't realize that I paid in advance for the extraoption(pack) and those 500MB were not extra data but a bonus that came with the actual extraoption(pack) for £13.50. It was all due to me not noticing the message "NOW to 150.Thinking that I would be forced to pay each time like a fool for 500 MB each until May 21st when my pack of £13.50 would be initially refreshed, without realizing that I actually paid in advance and those 500 MB were a bonus data, not an extra data hahaha."
09-05-2023 05:47 AM
Your question :
Extraoption= pack
That s how i called it long time ago, my bad if I am using terms from the time of dinosaurs
Problem solved ✅ , thanks for response
10-05-2023 04:39 PM
Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.