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Paid £10 for the PAYG sim but…

Wolf_95
Investigator
Investigator

Paid £10 for 8gb data but it says I don’t have any data now. Did I just paid for the SIM card then? If no then, How do I activate my data?

thanks for the help.

@ThanksEveryone 

8 REPLIES 8
XRaySpeX
EE Community Star
EE Community Star

@Wolf_95 : Shouldn't have!

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Sorry,  I don’t understand.

 Can you elaborate, please?

XRaySpeX
EE Community Star
EE Community Star

Text AL to 150 & tell us the full response.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

I just did.

image.jpg

XRaySpeX
EE Community Star
EE Community Star

It might take up to a day for your pack to appear.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Hey buddy. I waited a day for my data to show up but it’s hopeless. can you please send me any types of help.

this is a huge problem. I spent money to explore the services of this company because they don’t let us do it for free and now even after paying money, I have to go look for the service that I was promised.

Rky
Prodigious Contributor
Prodigious Contributor

I know you are on PAYG but just FYI you can buy PAYM with 14 days cooling period to test the service.

Best Regards,
Raj
James_B
EE Community Manager
EE Community Manager

Hi @Wolf_95,

I'm sorry to hear your pack hasn't been activated yet.

Please get in touch with Customer Care so a member of the team can help.

Thanks

James