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Community Activity
Upgrading to a sim contract, will I have to change the SIM card
I have come to the end of my current EE contract which is £32 and want to change to an exclusive online offer which will make my monthly payments significantly cheaper. However, I have added the product through the upgrade route to my basket and it i...
Can't activate my Google AI Pro
Hi, I've not been a EE customer for long. I joined a week ago and since then I am trying to activate my Google AI Pro add-on with no success. I am on a Unlimited Full Works Plan. For the past week I tried to activate my add-on through the app/website...
S25 offer, watch and buds.
Morning all, I apologise if this has been covered, but i've had a search and couldn't find anything.My question is, on the recent offer for the S25 upgrade for a Galaxy watch and buds, I completed an online claim and eventually received the watch. B...
Problem applying for a job online
Hi, I am applying for a customer service role with EE. I have completed all of the information but when it comes to the 'Skills' tab, it won't open up for me to complete it so I can't submit my application. Can anyone advise me what I need to do?
Order - Code not provided
Does anyone know how this may have happened with a new phone I ordered where dpd tried to deliver it when nobody was home and they sent it back to EE because no Code could be provided
Accounts and Bills
Yes, I have a disability. I CLOSED EE Accounts for EE mobile and EE Broadband. I have been told to take paperwork and Google 7 mobile phone to EE shop.I have had several bills worth hundreds, that I do NOT have. What should I do ??
Resolved! Can't activate eSim
Hi there, Had this problem a few weeks ago with a friend but fixed it by going to the EE store. Now same issue for my parents, put a new EE sim in the phone and then created an eSim via the app. Downloads fine, but then when sending the text with a...
3 month saga of delayed provision
My sorry saga began after a failed renewal of my BT contract. A ‘data integrity’ issue resulted in an inability to continue with my BT account and I was required to transfer to EE. This inexplicably resulted in my landline being disconnected for 6 we...
I have 4 devices on my account and one does not allow upgrade
I have 4 devices as above three numbers are listed with the device next to it and one (my personal phone), just shows the number and not device. I have not upgraded this phone for over 6 years so thought it was about time, i can upgrade/change plan e...
Pensions
HiI'm a previous employee (2010-2014). Would someone be able to contact me regarding my pension plan please?Many thanksKatheine
