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PAYG - Sending SMS texts from Dubai UAE

Parvaiz
Visitor

Hi,

I hope someone can clarify.

I'm an EE PAYG customer and pay £9/month by direct debit.
Once my payment goes through, I get a confirmation text from EE saying my balance is now £0 and I have x amount of calls and data for the next 30 days.
We're going to Dubai and I'll be using my debit card for spending. The first time I use my card, the bank will send me an SMS text message and I must reply with a "YES". I believe the reply I send back will be charged at about 60p but as my "balance" is technically £0, I was advised to add a manual top-up of say £5, so when I reply to the banks text message, the charge will come of the £5 credit - I'm really worried - is this advice correct? Has anyone been through this before? - Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

As any text you send while roaming will be chargeable you will need your PAYG credit balance to cover it. So, yes, you would need to top-up your balance (min £5) before you may send a text from there.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

As any text you send while roaming will be chargeable you will need your PAYG credit balance to cover it. So, yes, you would need to top-up your balance (min £5) before you may send a text from there.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP