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PAYG E-Voucher

Braveheart29
Explorer

‎08-04-2024 02:45 PM

I've got a friend to bring a SIM & E-Voucher out to Spain for me to use in my phone. I've set up the phone but can't find any way of uploading the E Voucher credit. The website says to phone the Voucher Code to 360 but that doesn't work, the App doesn't seem to accept anything except Credit/Debit cards, I've tried everything.

Help!

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎08-04-2024 03:51 PM

Had that PAYG SIM been used for making calls or texts in UK before? To be used abroad EE PAYG SIMs need 1st activating on EE's home UK network. If it wasn't you can't now use it until you return to UK.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Braveheart29
Explorer
In response to XRaySpeX

‎08-04-2024 04:46 PM

Thank you Grand Master

0 Helpful