PAYG E-Voucher

[Braveheart29]

I've got a friend to bring a SIM & E-Voucher out to Spain for me to use in my phone. I've set up the phone but can't find any way of uploading the E Voucher credit. The website says to phone the Voucher Code to 360 but that doesn't work, the App doesn't seem to accept anything except Credit/Debit cards, I've tried everything.

Help!

[XRaySpeX]

Had that PAYG SIM been used for making calls or texts in UK before? To be used abroad EE PAYG SIMs need 1st activating on EE's home UK network. If it wasn't you can't now use it until you return to UK.

[Braveheart29]

Thank you Grand Master