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PAY AS YOU GO

anbuma
Investigator
Investigator

i PAY FOR A £10 PACK WHICH IS SUPPOSED TO BE UNLIMITED TEXTS AND 500 MINUTES.I ONLY SEND A FEW TEXTS  AND DO NOT MAKE PHONE CALLS FROM  MY PHONE.

WHY AFTER 7 DAYS IF I AM SUPPOSED TO BE ABLE TO SEND UNLIMITED TEXTS AND 500 MINUTES AM i TOLD THAT THERE IS ONLY £1 LEFT ON MY ACCOUNT.

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

Using CAPS is regarded as SHOUTING on the Net. Don't!

Your calls & texts don't come out of credit but from the pack that you bought for £10. £1 must have left as credit after you bought the pack.

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
so why do EE tell me i have 500 free texts and minutes
dont know what you second paragraph means

dont bother to reply if you cannot be civil.
XRaySpeX
EE Community Star
EE Community Star

Cuz that's what you have in your pack.

Please text AL to 150 & let me know the full reply.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP