Hello @Panda1212 ,
Welcome to the community,
How long ago is it since you used your phone and made a chargeable call or text?
Have you checked here whether there is a problem where you are:
https://coverage.ee.co.uk/coverage/ee
You can also report and receive updates.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
