Hello @Panda1212 ,
Welcome to the community,
How long ago is it since you used your phone and made a chargeable call or text?
Have you checked here whether there is a problem where you are:
https://coverage.ee.co.uk/coverage/ee
You can also report and receive updates.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
