05-10-2022 04:32 PM
Hi, I topped up at end of last month but my account shows Zero data remaining and I have not used any. In fact I only use the phone when in London and have not been there in months. It’s turned off.
07-10-2022 07:13 PM
You people are no help. You don’t read the previous messages, you don’t even read the question properly
08-10-2022 07:48 AM - edited 08-10-2022 07:49 AM
Hi @Imjt999
If you would like to get this looked into, please call us on 150 or 0800 079 8586 the team will have access to your account and be happy to help.
Leanne.
08-10-2022 05:56 PM
I have tried. You don’t pick up and I have been on hold for more than 30 minutes on more than one occasion before hanging up. just the worst service.
09-10-2022 08:26 AM - edited 09-10-2022 08:26 AM
Sorry to hear this @Imjt999
If you could try us again when you get the chance the team will be happy to help.
