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No chargeable activity for 179 days but SIM working

wiseguy1970
Visitor

‎14-05-2024 11:21 PM

Hi 

From my PAYG SIM, I had no chargeable activity for 179 days but my SIM is working.

I've topped up now.

Do I need to contact CS to prevent hibernation?

Thank you!

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎15-05-2024 08:19 AM

@wiseguy1970  If it’s working just send a text make a call.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.