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Apple TV freebie not working although it says it's activated!

Loopy65
Established Contributor
Established Contributor

‎25-01-2026 12:33 PM

Hi

I signed up for the free 3 month thing in December and it said it's activated and it shows activated on my info but it's not actually working at all and every time I open AppleTV it asks if I want to subscribe!

Any ideas?

Thanks

 

0 Helpful
1 REPLY 1
Leanne_T
EE Community Support Team

‎25-01-2026 02:49 PM

Hi @Loopy65 

Thanks for coming back to the community. 

When you activated the Apple TV offer, did you receive a text from 150 to get set up? 

Does the Apple TV add-on show active in your EE app?

Speak to you soon 🙂

Leanne.

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