Need help

Ayesha2121 · ‎08-02-2024

7th February 2024 I received a card with a EE PAYG Top Up leaflet (15 ) with sim. I paid for it online when ordering. My balance after activating the card is £ 0. when activate my £15 pack topup leaflet ? I'm so worried 😟

XRaySpeX · ‎08-02-2024

Could your credit have bought your Pack?

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Ayesha2121 · ‎08-02-2024

I buy pack with sim

XRaySpeX · ‎08-02-2024

Yes, SIMs come with a primed pack. Now, how about texting AL to 150?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Simonanic · ‎15-04-2024

To me the same

Christopher_G · ‎16-04-2024

Hi @Simonanic

What does it reply when you text AL to 150?

Chris