Invoice esim for visitors

gmacca · ‎14-04-2026

I have purchased an esim for visitors however have not received an invoice and have been unable to find anywhere to download or request one. Is anyone able to assist? This is not for topping up the esim but the original purchase.

Christopher_G · ‎14-04-2026

Hi @gmacca

Welcome to the community.

If you bought the Travel Data SIM through the EE online shop, you should have received a confirmation email confirming the purchase.

Chris

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XRaySpeX · ‎14-04-2026

@gmacca : There are no invoices for PAYG. You pay in advance.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Christopher_G · ‎14-04-2026

Hi @gmacca

Welcome to the community.

If you bought the Travel Data SIM through the EE online shop, you should have received a confirmation email confirming the purchase.

Chris