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I still don't have internet

200035910
Visitor

hello today I loaded my Ee 30 Pounds card for mobile internet but I still don't have internet can I start the internet from today

[Mod edit: Please do not post phone numbers on the public board. Thanks!]

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@200035910  Have you purchased a pack or bundle that gives you a data allowance?  Credit on the account doesn’t go towards data usage you need a pack or data bundle that you purchase from that credit on your account. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

@200035910 : What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP