I need my data rollover

[Jessenuk]

• My pack ended with over 100gb remaining data
• I top up £5 when struggling and had data rolled over 
• they now changed to £10
• i can get through on the phone as just sends me in circles can’t speak to adviser
• need to know if I can top up another £5 and get my data back

[Katie_B]

Hi @Jessenuk. 

Thanks for coming here. 

Data Rollover is only available with £10 and £15 packs. 

If you move to a pack that is not eligible you won't be able to keep your Data Rollover. 

You can find more information on EE Data Rollover HERE. 

Katie

[XRaySpeX]

The £5 pack is a legacy pack. Once you give it up you can't get it back.