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I can't switch the package

Artur1991
Visitor

‎22-08-2022 11:01 PM

tell me how to switch the package. I replenished my account with a voucher for 30 pounds and bought a package for 100 gigabytes, but when sending a message to number 150 with the text NOW, nothing happens now.

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎23-08-2022 12:06 AM

@Artur1991 : What does texting AL to 150 from it fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP