How to stop getting PAYG alerts?

Yeenaru · ‎10-12-2025

Does anyone know how to stop getting the alert telling me i need to have £X credit for my plan to renew? These texts come in at 00:40 every month. No texts should come in at this time when people are sleeping. If i cant turn it off im gonna have to block the 150 number.

XRaySpeX · ‎10-12-2025

In your online EE a/c: Manage > Manage account > Settings and permissions (at foot) > Mobile usage alerts & select "Please do not text me about my balance".

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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XRaySpeX · ‎10-12-2025

In your online EE a/c: Manage > Manage account > Settings and permissions (at foot) > Mobile usage alerts & select "Please do not text me about my balance".

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

bristolian · ‎10-12-2025

Most phones allow a do-not-disturb or silent alert tone for text messages overnight.