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HollowayRoad
Established Contributor
Established Contributor

‎13-05-2023 02:01 PM

Why doesn't EE allow online topup by this convenient method?

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎13-05-2023 02:07 PM - edited ‎13-05-2023 02:07 PM

@HollowayRoad   Because EE already offer different ways to top up see here   There are many ways customers would prefer to top up their PAYG accounts and EE can not cater for all of them.  They don’t support Apple Pay also. 

 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Northerner
EE Community Star
EE Community Star

‎13-05-2023 02:28 PM - edited ‎13-05-2023 02:29 PM

Hi @HollowayRoad 

To add to @Chris_B  comments:

  1. Google likely charge for the service.
  2. Unlike banks Google offer no payment protection.
  3. Fraud - as you can use anyone card attached to the google account. 

Personally i use it for most of my payments, but you need to understanding the limitations and risks. 

Thanks 

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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