The EE Community

Activate Free Apple Music on Iphone

I have just bought an iphone 16 pro(after many years of android), came with free apple music add on, I have downloaded apple music(itunes?) on pc and have it on my phone, but cannot find a way to claim the free apple music, app just gives me an optio...

I am currently in Portugal and cannot make calls

I am currently in Portugal and cannot make calls on my mobile iPhone 14 all calls are failing . I have roaming on for eu

Is anyone still having a problem ?

We are also in a portugal and today 30th neither I or my wife can dial out on our EE phones we both have free data roaming. I know we all had a problem the day of the blackout but is anyone still having a problem ?

Contract on phnoe

Calls keep dropping

Hi All.I bought into EE services back in February 25 after around 10 years away and being with VF.  Unfortunately, i also bought a new Samsung S25 Ultra shortly after.   (Makes it difficult to tell if its the device or the network).It does feel like ...

Wifi download speeds on xbox

Hi my internet download speeds on my xbox are incredibly slow even when the xbox is the only thing on connected to the internet it’s slow. I have full fibre 500 and my guaranteed minimum speed is meant to be 425 mbps my xbox is connected to my intern...

Orange internet light onTP-Link Archer AXE75 router on full fibre.

I have full fibre broadband and poor WiFi, so I bought an TP-link Archer AXE75 router. I installed it OK but the Internet light is orange, and I cannot log in to the router as there is no connection. Reconnecting the original equipment works as befor...

Being added to an A/C as a 3rd party contact via call with Customer Services

Good Afternoon, Just seeking clarity on something - My father is the account holder and bill payer - however I am the primary user of the internet in our house. I did some research on these forums and found that it's possible for an account holder to...

Back order google pixel

Recently ordered the Google Pixel 9 Pro and haven’t been given a date to receive yet. I was told at first 14 days then after 28 but I was also told it would be within that time so it should come earlier if it all works out. Does anyone know how often...

Can`t see bill. This service isn’t working right now, this has been like it for

This service isn’t working right now, this is what comes up when signing into EE. This has been like it for weeks.