Get the top up back

Jiawenzhou · ‎10-11-2024

Since I top up my credit by mistake, can I get my top up back?

Northerner · ‎10-11-2024

You'll need to speak to EE CS on 150 but normally this is not refundable.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎10-11-2024

Hi @Jiawenzhou

You'll need to speak to EE CS on 150 but normally this is not refundable.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.