EE blocking receiving all texts on brand new uncredited payg sims?

[ee301]

As per the title, a brand new payg sim is not able to receive text messages (both from shortcode and standard numbers). EE service texts come through fine.

I'm presuming you have to top up to initiate full access but this never used to be the case. Receiving calls from all numbers come through fine.

Is this a new thing EE are doing?

[Debbie_G · Accepted solution]

Apologies for any confusion @ee301, you are correct.

After checking this further, I can confirm that all incoming texts, except those from EE, are blocked until the SIM has been topped up. Once the top-up is applied, you will be able to receive incoming messages. 

Debbie

[ee301]

Nope, I don't think there's a way round it without topping up. I've linked the SIM to an account, tried online activation (which errored out) and tried changing settings in the plan in the hopes of it triggering something. Nothing has worked. 

Apparently text messaging isn't being regulated by the online saftey act so I can only assume it's to deter SIM waste.

[XRaySpeX]

@Debbie_G : Really? My never-been-topped-up PAYG SIM in a mobile router just received a text from my landline.

[Matt_124]

As a new measure, I would imagine it would only apply to new SIMs as they are activated and wouldn't be retrospectively added to SIMs in the wild - could create some issues if so.

[XRaySpeX]

Correct, @Matt_124 . I just ordered a new free PAYG SIM, put it in my mobile router w/out topping it up & I can no longer text my router from my landline. I even registered it to MyEE but that didn't change things.

Gonna return my old PAYG SIM to my router. It is more versatile 🙂 .