Direct card payments

[Cragrats]

New to EE. I’ve been trying to set up a direct card payment - going round in circles for past hour! I can’t find where to choose a package and enter bank details. Help please.

[Cragrats]

Leanne
Thank you.
I have contacted Aimee, the Digital Assistant, who failed to understand the problem.
I have also rung EE for help but they couldn’t offer any solution apart from trying to sell me a pack by phone, and then they couldn’t provide the pack I wanted. And, I’m still able to access my account without logging in. Shambles! This app has serious problems.
Cragrats

Sent from my iPhone

[Leanne_T]

Hi @Cragrats

I've sent you a private message for some details.

Leanne.