Delete card details

[Meli3]

How can I delete my card details from my EE account? I already look for it but it doesn't say delete or remove, thanks

[Fatboy71 · Accepted solution]

Please follow my below screenshots for how to delete your card. 

Next do this:

And lastly do this:

[sphinxx]

Hi

I have followed your instruction on the website in my account and don't see the manage cards option. Any other ideas?

Thanks

[Christopher_G]

Hi @sphinxx

Welcome to the community.

If you speak to our Mobile Care team, they should be able to do it for you.

Chris

[britts]

same here, there is no option to delete ! what a shame.

[Colas39]

Well it is done deliberately . I would say everywhere is like this in England . Giving the impression ..sugarcoated facade . They know even if 10% give up .. I guess every little helps . Someone juste got half of England .. tax free . £1 billion pounds .. yes DUTCHY Cornwall .. yes .. half of England .. 13 century law benefiting one person . In 21st century. Why go to profile to delete a card . I AM TIRED OF THAT MUCH DISHONEST 

[katelouisa67]

The EE app has been updated and the ability to MANAGE my OWN account is no longer available. I simply want to remove the details of a credit card and tried to follow the screenshots shared above but EE have removed that function

[Leanne_T]

Hi @katelouisa67 

Can you try and access the registered card details in your EE account online using a web browser? 

Leanne 🙂

[katelouisa67]

I have tried both ways - if you find a way please let me know, thanks

[Leanne_T]

Hi @katelouisa67 

If this is not working for you, please call us on 150 and our mobile guides will get the card updated and help with your EE account. 

Leanne 🙂