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Data

priya1231
Visitor

‎29-05-2023 09:35 AM

I have credit but it wont let me use till my pack has ended so how can i make my data start 

0 Helpful
3 REPLIES 3
Leanne_T
EE Community Support Team

‎29-05-2023 10:02 AM

Hi @priya1231 

Thanks for coming here. 

You can purchase a data add-on by visiting add-on.ee.co.uk. 

This will show you available add-ons.

Leanne. 

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎29-05-2023 12:01 PM

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Chris_B
EE Community Star
EE Community Star

‎29-05-2023 01:27 PM

@priya1231  credit cannot be used directly towards data like can with calls and texts. You have to purchase a data add from your credit if you’re going to wait for your pack to refresh. It’s like this so you don’t accidentally use credit on your account towards date usage without you realising and then leaving you with little to no credit on your account. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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