Credit

Jupsie2
Visitor

‎24-04-2024 04:37 PM

Why does it show on EE website I have £4.20 phone credit but when I check by phone it says i only have £.30p shouldn't this be across the board

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎24-04-2024 04:41 PM

@Jupsie2 : What does texting AL to 150 from your no. fully report verbatim (it is free)?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Chris_B
EE Community Star
EE Community Star

‎24-04-2024 04:59 PM

@Jupsie2  have you tried turning the device on and off as this refreshes your Sim connection to the network.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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