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Credit to show ?

Ramondo999
Visitor

I await CREDIT to show on my account after top up ??

2 REPLIES 2
Leanne_T
EE Community Support Team

Hi @Ramondo999

Thanks for coming here. 

Can you text BALANCE to 150 and let me know the reply? 

Leanne.

grsdev
Expert Contributor
Expert Contributor

If you're relying on My EE (app or online version) to show you the new allowance then don't. It's been broken for 2 weeks and counting.

As Leanne said, texting "BAL" or "AL" (without the quotes) to 150 should get you the information you want.