29-08-2022 06:28 PM
I need too change to pay as you go ,can't afford my contract
29-08-2022 06:31 PM
@Apugh : You need to contact EE giving 30 days notice of cancellation of your mobile contract & to move it to PAYG. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 20%.
30-08-2022 08:13 AM
06-10-2022 12:21 PM
2 months
06-10-2022 01:13 PM
Hi @IslandOldie86,
We understand your circumstances can change.
If you’re struggling to pay your bill, we’ll support you and discuss other ways for you to pay. Please get in touch with Customer Care to discuss this further.
James
12-10-2022 03:14 PM
I have an email from EE stating my contract was cancelled immediately after it was started
12-10-2022 03:17 PM
Why do I need to cancel a contract if the email from EE stated the contract was cancelled at the start. I can email a copy of EE email.
12-10-2022 03:24 PM
Hi @RamRod1,
Welcome to the EE Community. 🙂
Our Customer Care Team will be happy to check the status of your contract if you get in touch.
Thanks
James