25-05-2025 08:42 AM
Solved! See the answer below or view the solution in context.
25-05-2025 08:02 PM
@Northerner : Wrong direction!
@Abe12 : Call CS giving 30 days notice to cancel your contract & ask for it to be moved to PAYG.
25-05-2025 11:26 AM
Hi @Abe12
How can we help?
Please read here as well:
https://ee.co.uk/help/mobile/upgrade/pay-as-you-go-upgrades
Thanks
25-05-2025 08:02 PM
@Northerner : Wrong direction!
@Abe12 : Call CS giving 30 days notice to cancel your contract & ask for it to be moved to PAYG.
26-05-2025 08:14 AM
Hi @Abe12 As @XRaySpeX mentioned, you'd just need to give us a call so that a guide can process a move to pay as you go request.
The transfer takes 30 days to complete and you can keep your same sim if you like.
To get the request processed, you'd just need to dial 150 from an EE phone, or 07953 966 150 from any other phone.
You can find a link to our contact us page here
Chris S