Cancel payment

Julkawiki · ‎12-08-2024

Hi I like cancel my payment which is direct debit every month I using top up

Peter_W · ‎12-08-2024

Welcome to the Community 👋

If you're looking to stop your recurring pay as you go card payments, you can find all of the details you need on our help page, or also by giving our team a call on 150 from your EE mobile.

Peter

XRaySpeX · ‎12-08-2024

You don't pay for PAYG by a DD; it's a direct bank card payment.

Text STOP PACK to 150 & it'll stop buying the pack & stop the auto direct card payment.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Fatemahaa · ‎04-11-2024

Hi I like cancel my payment which is direct debit every month I using top up

Christopher_G · ‎04-11-2024

Hi @Fatemahaa

Welcome to the community.

Please follow the advice above to cancel a recurring pack.

Chris