Can’t add my visa because of the valid day option

Xavier7 · ‎12-09-2022

Hello, I’m a new user of EE pay as you go card. When I try to add my Visa card to pay money , I can’t find a 2030 option in the chart of the page. However my Visa card’s valid day is until 2030, but it shows the option only to 2029.How can I solve this problem? Thank you!

XRaySpeX · ‎12-09-2022

@Xavier7 : You're right! EE don't seem to expect bank card expiry dates to be beyond 2029. You'll need to raise this with CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎12-09-2022

@Xavier7 : You're right! EE don't seem to expect bank card expiry dates to be beyond 2029. You'll need to raise this with CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Xavier7 · ‎14-09-2022

Thank you so much!