Can't access the data from my plan.

[Lukel1]

I have purchased a pay as you go sim to be used abroad and now, when I try to use mobile data, it doesn't allow me, and it doesn't even use any of the data that I can see from the remaining amount in EE mobile app. 

I have even paid for the add-on to use roaming data, still nothing. 

When i try to make calls, text messages it results in an error, despite me having credit in the sim card.

Any solutions?

Thanks in advance,

Lukas

[XRaySpeX]

Where are you?

Had you used that PAYG SIM for making calls or texts in UK before you left to go abroad? To be used abroad EE PAYG SIMs need 1st activating on EE's home UK network. If it wasn't you can't now use it until you return to UK.