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Buy data pack

Morteza_Kazemi
Visitor

‎19-09-2024 11:05 AM - last edited on ‎19-09-2024 11:17 AM by

Hello, I try to buy data pack.

I top-up my account and have sufficient credit.

I text to 150, ALLPACK,

then I decided to buy PACK15,

it ask me to reply YES for confirmation.

I did it but nothing will happened.

What is the problem.

Also I had a welcome package but i can't renew it.

[Mod edit] - Mobile number removed, please don't post this is public

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎19-09-2024 12:08 PM

@Morteza_Kazemi : What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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