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Community Activity
Cannot manage Digital Home features online
I Cannot manage my Digital Home features online. I login to my ee account fine and select manage plans and manage Digital home but when I select (for example) Manage call Protect I get ....Sorry! We couldn't find that page ...Any ideas where I shou...
Unable to link device to EE ID
I have tried unsuccessfully on more than one occasion to link my broadband to my EE ID.I have spoken to EE agents about this on probably half a dozen occasions. Each time we go through the details and I am assured that all should work now. I 'm told ...
How are you supposed to activate sim on unactivated phone?
Traded in my iphone 14 for iphone 16 in store. Got given a new sim card as i had a esim in my 14?Got home switched on new 16 went through the steps to get to the sign into icloud.....but i cant get 2fa code - locked out for 24 hours. Now its been 24 ...
EE is not accepting my payment and my bill is now overdue
I've tried repeatedly to pay this bill on EE's website on multiple devices and with multiple cards and it keeps just saying that the service is not available. Now my bill is overdue and there seems to be nobody who can help me. It is incredibly frust...
Missing phone upgrade
Hi,I ordered an upgrade and paid for it on March 31st. Since then no phone, no emails and no way to contact you as I am abroad. Please can you respond asap so I can figure out what went wrong. Thanks. I've been an EE customer for over 10 years.
Subscription
Keeps coming up with btp 15005 and tryed to get to talk to someone on the live chat but can't find the live chat
EETV Box showing error code BTP-15001
I got EETV in the middle of February 2024 and up until Saturday 30th March it had been working OK, however on Saturday evening I was unable to watch any live TV or recordings, and the above error came up. I spent an hour and a half messaging the Tec...
Resolved! Error code IPC6023
I received the EE box pro on Tuesday 30th April and activation began on 1st April. I'm using Internet mode to watch HD channels. But it give me error Error code IPC6023 for every channel. Can someone will help me?
Resolved! Existing Discovery+ log-in via phone deal NOT working despite new tv package
Hello all - would love some advice re Discovery+ app issues.I previously accessed the app (with TNT Sport) via my EE phone package (free big screen add-on) - but now have a new phone deal with EE, which no longer includes the Discovery+ app add-onI h...
