Add-ons: there appears to be a broken link..I can’t purchase data with my credit

O3me · ‎23-08-2022

XRaySpeX · ‎23-08-2022

Where's there a broken link? Do you mean the http://add-on.ee.co.uk/status page? Yes, that's been Forbidden for about 2 weeks & EE hasn't yet fixed it. Try clearing your browser's cache & cookies. That might work temporarily.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Leanne_T · ‎24-08-2022

Hi @XRaySpeX

This has been fed back to the relevant team.

Thanks 🙂

Leanne.

Elaine1961 · ‎24-08-2022

When will site be running I can't use my credit

XRaySpeX · ‎24-08-2022

@Elaine1961 : Why not? Can't you use the Text Service instead? Text ADD DATA to 150 & choose an add-on.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP