A random 40 p charge

[oscar40]

I topped myself up 10£ then two days after it says I don't have enough money for my next plan and then I checked and then I was randomly 40 p short of 10£ and it won't say why it randomly took 40 p.

 

[Leanne_T]

Morning @oscar40 

Thanks for coming to the community. 

Can you text BALANCE to 150, does the reply show what the 40p charge was for? 

Have you made any calls before your pack started that may have been chargeable? 

Thanks 🙂

Leanne.

[XRaySpeX · Accepted solution]

40p would be for sending a Picture Msg/MMS or making a 1 min call.