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Community Activity
Broken dial tone
Can anyone tell me why my dial tone is “broken” I.e. it has breaks in it rather than a continuous tone. My phone is connected into my broadband hub. Can I do anything about it?
Resolved! TV keeps pixelating / dropping out / loosing sound
EE TV was installed on 2rd October. The picture keeps pixelating / dropping out and loosing sound.The sound volume is also poor. Disappointed with this situation. What can be done to stop this happening.
Cheapest home internet broadband for a single person
Hi. I would like to know what is the cheapest home internet broadband for a single widow over 60 years old. I am for more than 10 years with EE. I already have 80GB per month on my mobile phone and I am moving to a new house. I don't need TV and land...
Resolved! Galaxy Watch 7 Ultra
I recently got a Galaxy Watch 7 Ultra, through a promotion, with an EE Sim plan. I have given the watch to my husband as I have an Apple watch and phone. He has a S25 Ultra and is not on EE. When he tries to set up the mobile plan for the watch it a...
False information
I done an upgrade for the Samsung fold 7 256 in blue on Sunday, been told it should be arriving next day, didn’t come. Tuesday didn’t come so they said cancel order and re order it again and it will come next day. Nothing come again. Telling me to wa...
Documents
I got a text message about a document being available to view, I can guess it’s a yearly statement for the phone, but I can’t find it anywhere.
slow PC's EE website
My PC works fine but when it comes to EE website, it is extremely slow. I have been a customer for just a few months and this has been slow from day 1. Is there any issue? Remedy?
Not received QR code for phone can’t make calls
Hi I have not received my QR code and cannot make calls on my phone can anyone help?
Using my phone in spain to swipe and pay
I'm going to Spain and prefer to use my phone for contact less payment I'd be using my phone to pay maybe 3 or 4 times a day to pay. I'm wondering whether to buy a roaming bolt on for 7 days at £15, or pay data charge. I'm not sure how much data you...
Resolved! EU Roaming - confusing messaging
I received a promotion text from EE yesterday to say "Graeme, got a trip planned? Lucky you - you don't need to worry about EU roaming because it's covered in your plan."Today I received the following "Hi Graeme,We're sorry, we recently sent you a me...
