cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Can't complete registration or top up my pay as you go phone HELP

Foxyposty
Explorer

Can't complete registration or top up my pay as you go phone HELP

1 SOLUTION

Accepted Solutions

Been trying all day; tried 150; 3 different cards; online, re registered, no text message code confirmation; have finally managed to speak to someone, so here goes, next attempt!

View solution in original post

4 REPLIES 4
XRaySpeX
Grand Master
Grand Master

@Foxyposty : Why? What's stopping you? What error msg are you seeing?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Been trying all day; tried 150; 3 different cards; online, re registered, no text message code confirmation; have finally managed to speak to someone, so here goes, next attempt!

I  already had the new sim card for 3 days and cannot use it. Any way to sort out the problem. Thank

 

 

 

Leanne_T
EE Community Support Team

Hi @Tina53

 

Thanks for coming to the community. 

 

Do you have signal showing? 

 

Are you in the UK? 

 

Thanks 🙂

 

Leanne.