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Community Activity
Cyber Security Activation via EE App
Hi, I've just migrated over from BT to EE and purchased a Full Works Fibre 36 plan which includes EE Cyber Security multi. I can see EE Cyber Security on the EE app as part of my plan breakdown but I am unable to activate the feature. When I click o...
People can’t hear me on the phone
Hi , People can’t hear me on the phone. This is the second day within the last week. When using a WhatsApp call, people can hear me, OK. I am unable to contact EE technical support. When calling 150 the call gets disconnected. Please help.
Sim
What’s the difference between a data SIM card and a phone SIM card?
Internet Connection
Having issues with my internet connection. Everything is paid up to date and I've checked status checker and no known problems in the area. It's been going on for over a week now. When i look at my online account that that particular number is says o...
unable to access my account Website/ app
Unable to access my account via app/website. Once i login it says unable to load your information. It has been 4 weeks now. EE technical team unable to help. All they said, raise a ticket and wait for 7 days to get it actioned. This is very frustrat...
Resolved! Re: App under maintenance
Hello jane641 same problem although it has been only one dayi only have 4g with vodofone and broadband with EE. I’ve been asked by Vodafone whether they want me to join there broadband service! However I was quite happy with EE. Until now that wifi i...
RCS not sending but can receive
Since two days ago my RCS haven’t been sending in my IPhone 16, I’ve updated and reset network settings etc but it’s still not sending. I can receive RCS but they will not send. Anyone got any clue?
Tv and tnt package
Hi I ordered a TV with tnt package on the 22nd march. I have received no info on delivery, my order page says it would be delivered in 48hrs by parcel force but I've had no notification that it has been shipped or email from parcel force. Getting a b...
Contact by Email
How do I contact EE by Email or text? I have difficulties using my phone to speak and am only comfortable typing which gives me time to remember or read relevant and specific topical details, consider account / order details etc, and to have a recor...
