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USA Roaming - no message received to setup roaming pass.

Hi, I’ve been in the USA a week and since I landed my E-sim has not worked. First I didn’t receive a text message to active a roaming pass, despite having roaming service turned on. I’ve tried manually selecting T-Mobile as my network, and also the a...

Can’t find my order

I ordered a Samsung S24 on contract yesterday lunch time (Saturday 5th April 2025) and received a confirmation email then nothing after that. The number given in the first email does not work with the tracking at all. I noticed in the subject of my e...

Physical SIM

Hello,I would like to get a physical sim as a backup I can carry on on holiday or keep in a safe place in case my phone is stolen. How can I order it online? THanks 

VVicini by • Visitor
  • 16 Views
  • 3 replies
  • 0 Helpful

Unable to Buy a PAYG SIM in EE Online Shop

All attempts to buy a PAYG SIM on these Shop pages: EE Mobile | Mobile Phones, Tablets & Mobile Wifi | EE > Pay as you goBest SIM Only Deals and Pay Monthly SIM Contracts | EE Shop > Looking for something else? > Pay as you go SIMs& elsewhere leads t...

XRaySpeX by • EE Community Star
  • 2 Views
  • 0 replies
  • 0 Helpful

Resolved! Network problems in Pinner, Harrow (NW London)

We have experienced network issues in Pinner, Harrow (postcode HA5 3**) for nearly a week. This is causing issues as we rely on this network as our main source for internet connectivity. Usually similar issues have been resolved within a day or two a...

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I want to Leave EE due to the huge price increase

The subject explains really why I want to leave EE. I'm 1 year and 4 months into my contract and with the huge price increase imposed on the contract I'm looking to leave.  According to Citizens advice I have the right to cancel my contract with in 3...

Damient by • Explorer
  • 4750 Views
  • 23 replies
  • 23 Helpful

Hello

My internet was automatically renewed. I didn't want this to happen because I charged 20 pounds to buy internet. Now tell me what I should do.

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