Forum Posts

Cant log in

Hi, It won't let me log in on the website I'm trying too order a ps5 bundle online I'm a current customer but it's not working can you help please?

Holly76 by Visitor
  • 494 Views
  • 4 replies
  • 0 Helpful

Lost phone

I lost my mobile and when I made a claim with my insurance they asked me for a proof that my network (EE) blocked my mobile. However, EE claimed that they can’t block it as I am on sim only contract. You are the one who can and should block the phone...

Resolved! Puk

I'm using my friends phone but I need my puk number but can't get into my phone 

Price change

Afternoon allI am looking to add the Sony 50" TV onto my account. When you search ee Christmas deals 2022 and scroll down to ee Customer Christmas Exclusives it's shown as NO upfront fees but as soon as you have logged in this dissappears and they wa...

Ladams86 by Investigator
  • 402 Views
  • 6 replies
  • 3 Helpful

no signal/service on ZTE Modem

Hello,I am using EE sim that is currently at £20 Pack / 30GB+500MB, but unfortunately, there is no service/signal everytime inserted in my ZTE modem. While the sim working fine in my cellphone.Other EE sim works fine in my ZTE modem as well as my EE ...

JaiCP_14 by Visitor
  • 416 Views
  • 1 replies
  • 0 Helpful

Upgrading

I'm due an upgrade and every available phone to upgrade to says that they don't have a suitable plan available...so I can't upgrade!

EmmaD4 by Visitor
  • 261 Views
  • 1 replies
  • 0 Helpful

Resolved! Keeping phone number

I'm trying to transfer over my old number after joining EE, but when I fill out the form, it doesn't recognise my EE number. Its activated and I can receive messages, can someone fix this? I don't have access to the chat function on the app

PaulBuck by Visitor
  • 362 Views
  • 1 replies
  • 1 Helpful