Other phones & Devices

Discussion about all other branded phones and devices including unlocking your device

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Forum Posts

Resolved! Upgrade

I joined EE in June 2025 . I want to add my  current sim only plan to the upgrade I have been offered (its says upgrade even though I didn't get the phone from EE)  . IT will not let me add it when i check out , it keeps asking me to choose another s...

RJ20256 by Investigator
  • 427 Views
  • 1 replies
  • 1 Helpful

Resolved! EE Repair LOST

I took my phone for a repair on the 1st of December. It was received by the Bullring EE and dispatched back to the original store I took it to on 3rd of December. It still has not arrived at the store for me to collect - which is cncerning considerin...

mrose4 by Explorer
  • 642 Views
  • 3 replies
  • 2 Helpful

Resolved! Iemi unlock of older t-mobile phone not working

Trying to unlock an old t-mobile device (merged with orange to become ee).Its a nokia c2-01 so yeah its an older phone but do ee not still provide unlock codes for t-mobile linked devices?I also have a Razr v3 thats locked - i prefer my old style pho...

nexus1972 by Investigator
  • 608 Views
  • 2 replies
  • 1 Helpful

Missing laptop

I recently took out a contract and was supposed to receive a laptop with the phone. That never arrived. Then I was advised that I need a code to order it. No idea where I am supposed to get this code or how to claim the laptop when I do.

Resolved! Stolen phone

 My phone got stolen I have called EE 5 times to blacklist The phone my insurance company said the phone isn’t black listed and I have also checked online and the phone is not black listed but EE said the phone is black listed I need help I don’t kno...

Resolved! Order

I ordered an up grade on the 4th November and still not received anything yet. I-phone 14 in midnight 125gb. I got an email on the 4th saying they had order but nothing since. I've checked my spam and had nothing 

Dixiedoo by Investigator
  • 733 Views
  • 2 replies
  • 4 Helpful

Resolved! Keeps disconnecting from the TV

We are finding that every time we log and connect on with the TVs that they disconnect randomly. It’s becoming really frustrating having to login and reconnect every time we want to watch anything on our tellys.We were told that we should login with ...